GDPR Compliance

Last updated: November 12, 2026

Our Commitment to GDPR

valcerunocore is committed to protecting the privacy and personal data of all individuals, including those in the European Economic Area (EEA). This document outlines our compliance with the General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process personal data only when we have a legal basis to do so. Our legal bases include:

  • Consent: You have given clear consent for us to process your personal data for a specific purpose
  • Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
  • Legal obligation: Processing is necessary for us to comply with the law
  • Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those interests

Your Rights Under GDPR

If you are located in the EEA, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service if your request is clearly unfounded or excessive.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Right to Withdraw Consent

Where we rely on consent to process your personal data, you have the right to withdraw that consent at any time.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. If your request is complex or you have made multiple requests, we may extend this period by two further months, and we will inform you of this extension.

Data Protection Officer

For questions about how we handle your personal data or to exercise your rights, you may contact our data protection representative at [email protected].

International Data Transfers

We are based in Canada. If you are accessing our services from the EEA, please be aware that your information may be transferred to, stored, and processed in Canada. We ensure that appropriate safeguards are in place to protect your personal data in accordance with GDPR requirements.

Data Security Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data
  • Regular security assessments and updates
  • Access controls limiting who can view personal data
  • Staff training on data protection

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Automated Decision-Making and Profiling

We do not use your personal data for automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need your personal data, we will securely delete or anonymize it.

Third-Party Data Processors

Where we engage third-party service providers to process personal data on our behalf, we ensure that appropriate data processing agreements are in place that comply with GDPR requirements.

Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority, particularly in the EU member state where you reside, work, or where the alleged violation occurred.

Updates to This Policy

We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

For any questions regarding our GDPR compliance or to exercise your rights, please contact us at:

valcerunocore
421 Bloor Street West
Toronto, Ontario M5S 1X7
Canada
Email: [email protected]